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Disruption in the purchasing process
If there is any disruption in the purchase process for any reason, whether it is a failed payment or another error, you, our dear customers, can send us an email. If you have more concerns and want a faster response, you can contact the WhatsApp number at the top of the page. The site's support unit will resolve the issue as soon as possible.
Failure to receive the purchased item within a specified period of time
چنانچه خرید خود را انجام داده اید ولی در مدت مشخص شده کالا به دست شما نرسیده است، پیشنهاد می‌کنیم با شماره 09122854204 تماس بگیرید. در بسیاری از موارد، دلیل تاخیر در ارسال کالا مربوط به اداره پست می‌باشد. با این حال، همچنان این مسئولیت ما هست تا کالا را بدست شما برسانیم. برای اطمینان از ارسال کالا و دریافت به موقع آن می‌توانید با شماره واحد پشتیبانی تماس گرفته و سوال خود را مطرح کنید.
Restaurant customers and bulk purchases
If you have made your purchase but have not received your item within the specified time frame, we recommend that you call 8811-521-0901. In many cases, the reason for the delay in shipping the item is related to the post office. However, it is still our responsibility to deliver the item to you. To ensure that the item is shipped and received on time, you can call the support number and ask your question.
Submit suggestions
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